The importance of excellent buffet design

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Introduction

A good flow in the breakfast dining room is key for creating a balanced atmosphere. It's very important that the logistics are planned well, both in the dining room and at the buffet. Guests shouldn’t have to search for something specific in the buffet, that’s why spoons and milk should be placed next to the cereals.

How can buffet design help with cost control?

Position low cost items in prominent position.
Cereals are the number one lower cost food item. Present a wide choice of Kellogg’s cereals with all complementary products in a prominent position next to the orange juices to encourage guests to start with cereals.
  
Exceptional breakfast offerings may well merit an upsell opportunity
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Guests want to have value for money. The breakfast buffet is a special opportunity to create added value, with a wide choice of delicious food and special attention from friendly staff. Guests are often willing to pay additionally for a great breakfast experience. Securing a room booking is core to your inventory management. However, you may want to consider quoting breakfast separately or offering a very basic breakfast within the room price and upselling a full buffet breakfast or brunch.




“If the buffet layout is well-managed, costs per guest will come down as guest satisfaction goes up"

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Choose simplicity and group complimentary products

When a guest comes into the breakfast room it must be easy to get a quick overview of the breakfast and see where it starts. Design buffet layout from your guests' viewpoint. Start from the layout plan of the dining room and take the effect on flow into account as you consider placement of the various items. Think of the VIP guest. Always present cereals grouped with complementary items such as:

  • Dairy products - milk (skimmed/semi skimmed) and various yoghurts preferably portioned.
  • Sliced fresh fruit (oranges, apple, melon, grapes) or fruit salads.
  • Dried fruit: apple, prunes, raisins.
  • Don’t forget bowls (easy to carry), spoons, napkins and glasses.

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